Last updated: May 29, 2026

This Privacy Policy describes how DonationReceipt.in (“Company”, “We”, “Us”, or “Our”) collects, uses, stores, processes, and protects information when you access or use our website, platform, and related services (“Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

While using the Service, we may collect and process certain information including:

• organization details
• authorized user details
• donor-related records and receipt information
• email addresses
• phone numbers
• addresses
• uploaded documents and certificates
• usage and device information
• technical and diagnostic information

2. Usage Data and Technical Information

We may automatically collect technical information such as:

• IP address
• browser type and version
• device information
• operating system
• pages visited
• timestamps
• session activity
• referral sources
• diagnostic and analytics information

This information may be used for security, analytics, troubleshooting, service improvement, and operational purposes.

3. Cookies and Tracking Technologies

The Service may use cookies, session identifiers, and similar technologies for:

• authentication
• session management
• user preferences
• security
• analytics
• improving user experience

Users may disable cookies through browser settings, though certain features of the Service may not function properly.

4. Use of Information

The Company may use collected information for purposes including:

• providing and maintaining the Service
• generating donation receipts and reports
• account management
• customer support
• service-related communication
• security and fraud prevention
• analytics and service improvement
• legal and compliance requirements
• operational administration

The Company does not sell donor data or client data to third parties for marketing purposes.

No donor data belonging to a registered client shall be intentionally shared with unrelated third parties without authorization except where required for providing the Service, legal compliance, or valid operational purposes.

5. Communication

The Company may contact users through email, telephone, SMS, WhatsApp, or other electronic communication channels regarding:

• subscription renewals
• expiry reminders
• support matters
• policy updates
• service notifications
• operational communications
• security notifications

Users may opt out of certain promotional communications where applicable.

6. Third-Party Service Providers

The Company may utilize third-party service providers including hosting providers, communication gateways, analytics providers, payment processors, cloud infrastructure providers, and technical vendors for operating and supporting the Service.

Such providers may process limited information strictly as necessary for providing the Service.

7. Data Retention and Account Expiry

The Company retains account information, donor records, uploaded documents, receipts, reports, and related data only for as long as reasonably necessary for providing the Service, maintaining system integrity, supporting legitimate business and operational purposes, complying with legal obligations, resolving disputes, and enforcing agreements.

In the event of subscription expiry or non-renewal:

• the account may continue to remain accessible in a limited-access or read-only mode for up to 90 days from the expiry date, • during this period, the registered organization may be provided an opportunity to renew the subscription and/or export available records and data, • creation of new receipts and usage of certain platform features may be restricted during the applicable period.

If the subscription remains inactive beyond the applicable retention period:

• the Company may export and share available records or receipts with the registered email address associated with the account before deletion, • the Company reserves the right to permanently remove or delete account data, donor information, uploaded documents, receipts, reports, and associated records from its active systems and related storage infrastructure without further liability.

Organizations are advised to maintain appropriate backups or exports of important records and documents.

8. Data Security

The Company takes commercially reasonable measures to protect information against unauthorized access, disclosure, misuse, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and the Company cannot guarantee absolute security.

9. Disclosure of Information

The Company may disclose information:

• where required by applicable law
• in response to legal requests or lawful authorities
• to protect rights, security, or property
• to investigate misuse or fraud
• during business restructuring, mergers, acquisitions, or transfers
• with user consent

10. Third-Party Links

The Service may contain links to third-party websites or services.

The Company is not responsible for the content, security, privacy practices, or policies of third-party platforms.

11. Children’s Privacy

The Service is not intended for use by individuals under the age of 13.

The Company does not knowingly collect personal information from children.

12. Changes to This Privacy Policy

The Company reserves the right to update or modify this Privacy Policy at any time.

Updated versions shall become effective upon publication on the website. Continued use of the Service after such changes constitutes acceptance of the revised Privacy Policy.

13. Contact Us

For any questions or concerns regarding this Privacy Policy or data-related matters, you may contact us at:
Email: info@donationreceipt.in